Privacy Policy

Last updated: January 2025

1. Who We Are

Matrion Solutions Ltd ("we", "us", or "our") is a software development company registered in the United Kingdom, located at 1A, Olive Street, Romford, London. We are committed to protecting and respecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

For any privacy-related questions, you can contact us at: matrionsolutions@gmail.com or call 07448 578777.

2. What Data We Collect

We may collect and process the following personal data:

  • Contact information: Name, email address, phone number, and company name when you submit an enquiry or contact form.
  • Communication data: The content of messages you send us via our contact form or email.
  • Usage data: Information about how you use our website, including IP address, browser type, pages visited, and time spent on pages (via Google Analytics).
  • Job application data: CV, cover letter, and professional details if you apply for a position via our careers page.

3. How We Use Your Data

We use the data we collect for the following purposes:

  • To respond to your enquiries and provide requested services.
  • To send you information about our services where you have consented.
  • To process job applications.
  • To improve our website and services through analytics.
  • To comply with legal obligations.

4. Legal Basis for Processing

We process your personal data on the following legal bases:

  • Consent: Where you have given explicit consent (e.g. newsletter sign-up).
  • Legitimate interests: To respond to enquiries and improve our services.
  • Contractual necessity: To fulfil a contract or take pre-contractual steps.
  • Legal obligation: Where required by law.

5. Third-Party Services

We use the following third-party tools that may process your data:

  • EmailJS: To handle contact form submissions.
  • Google Analytics: To analyse website usage. You can opt out via Google's opt-out tool.

These providers are bound by their own privacy policies and we ensure they provide adequate data protection.

6. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Enquiry data is typically retained for up to 2 years. Job application data is retained for 6 months unless you are hired.

7. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate data.
  • Request erasure of your data ("right to be forgotten").
  • Object to or restrict processing of your data.
  • Data portability.
  • Withdraw consent at any time.

To exercise any of these rights, contact us at matrionsolutions@gmail.com. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO).

8. Cookies

Our website uses cookies to improve your experience and analyse traffic. By continuing to use our site, you consent to our use of cookies. You can control cookies through your browser settings.

9. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this page periodically.

10. Contact Us

If you have any questions about this privacy policy or how we handle your data, please contact us: